@misc{9628, author = {R. Jordan and R. Lancashire and P. Adab}, title = {An evaluation of Birmingham Own Health telephone care management service among patients with poorly controlled diabetes. A retrospective comparison with the General Practice Research Database}, year = {2011}, journal = {BMC Public Health}, volume = {11}, pages = {707}, issn = {1471-2458}, doi = {10.1186/1471-2458-11-707}, }