Christmas and New Year office closure dates

CPRD Enquiries and the CPRD office will be operating a reduced service during Christmas and New Year and will be closed for holidays on the following dates:

  • Friday 25 December 2020

  • Monday 28 December 2020

  • Friday 1 January 2021


Please be aware that the ISAC Secretariat will be closed from 5pm on Thursday 24 December 2020, reopening on Monday 4 January 2021. Any applications or queries sent during this time will be actioned from 4 January 2021. While the eRAP system will be live during this period, any account registration requests will not be actioned until 4 January 2021. Please also be aware that the review process may be delayed over the Christmas and New Year period. We appreciate your patience and understanding during this time.

For urgent COVID-19 related enquiries please contact

The CPRD GOLD and CPRD Aurum online services will be available as usual.